Refund and Cancellation Policy

Last updated: (to be added)

In short: because the eBook is a digital file you can access right after payment, we do not offer refunds if you simply change your mind. We will fix the problem, or refund you, if:

  • you were charged more than once for the same order,
  • you paid but could not get the eBook and we could not solve it, or
  • the file is damaged and we could not replace it.

1. What this policy covers

This policy applies to purchases of the eBook “AI Marketing for Home Entrepreneurs in India” (a 45-page PDF) sold on this website by GharSeGrow.

2. Digital product: no refunds for change of mind

The eBook is a digital product. After a successful payment, you are taken to a page where you can download it immediately, and a downloaded file cannot be returned. For this reason, we do not offer refunds or exchanges if you change your mind, bought it by mistake, or find that the content was not what you expected.

Before buying, please read the sales page, including the “What Is Inside” section, the preview extracts and the frequently asked questions, which describe the eBook’s contents.

3. When you can ask for a refund

You may ask for a refund in these cases:

  • Duplicate payment: you were charged more than once for the same purchase.
  • Could not access the eBook: your payment was successful, but you could not download or open the eBook, and we were unable to give you working access within 7 days of you contacting us.
  • Damaged file: the file you received is damaged or incomplete, and we were unable to provide a working copy within 7 days of you contacting us.

In the second and third cases, we will first try to fix the problem, for example by sending you a working download link.

4. How to ask for help or a refund

Email us within 7 days of your payment and include:

  • your name, and the email address or phone number used at checkout,
  • your payment reference number from your payment confirmation, and
  • a short description of the problem (a screenshot helps).

We aim to reply within 2 working days.

5. How refunds are paid

Approved refunds are made to the original payment method used at checkout. We start the refund after approving your request. The time it takes to reach your account depends on your bank and the payment provider.

6. Cancellations and failed payments

  • You can cancel at any time before completing payment by closing the checkout page. Nothing is charged.
  • A completed purchase cannot be cancelled, because the eBook is delivered immediately. Refunds are only available as described in section 3.
  • If money was deducted but the payment did not succeed, it is usually reversed automatically by your bank or the payment provider. If it is not reversed, contact us with your payment reference and we will help you follow it up.

7. Changes to this policy

We may update this policy from time to time. The version shown on this page on the date of your purchase applies to that purchase.

Contact us

(to be added), trading as GharSeGrow
Email: support
Address: (to be added)

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